Refunds & Returns

Here at MARCE your needs as our customers are paramount. We want everyone to feel safe.

We take every precaution in making and packaging your handmade jewellery in a safe environment.

Thank you for shopping with MARCE.

If you are not entirely satisfied with your purchase, we're here to help.

 

Returns

 

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return: 

  • Your item must be unused and in the same condition that you received it.

  • Your item must be in the original packaging.

  • Your item needs to have the receipt or proof of purchase.

  • Security tags must be intact and still attached to the item.

 

Please note: A refund will not be given if the security tag is damaged or removed.

 

Refunds

 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. 

 

Contact Us

 

If you have any questions on how to return your item to us, contact us.